Quality first
We focus on reliable delivery and curated partners to ensure a great customer experience.
Who we are
Tulum's #1 food delivery service since 2018. We connect hungry customers with the best restaurants, stores and pharmacies across Tulum — fast, reliable, and always local.
Our story
Founded in Tulum, Tomato.mx started as a lean delivery service and has grown into a platform that connects customers with restaurants, shops and pharmacies across the city—always with local support and local knowledge.
Our mission
Our mission at Tomato.mx is to connect small and medium-sized companies with their clients by providing marketing, logistics and delivery services in Tulum.
Our vision
Our vision at Tomato.mx is to build a sustainable food delivery industry where all parties receive fair value. Tomato.mx is the fastest and easiest way to get your favorite food you love delivered to your home, hotel room, the beach, or where ever you are.
2018
Founded
200K+
Happy Clients
1M+
Deliveries Made
200+
Local Partners
Reliability
Transparent communication, accurate timing and consistent service across every order.
Community
We help small and medium businesses grow with fair, sustainable logistics.
Contact
Want to collaborate or have questions? Reach out—our team is happy to help.
Frequently Asked Questions
What is Tomato.mx and how does it work?
Tomato.mx is Tulum's dedicated local food delivery service, founded in 2018. It connects customers with 200+ restaurants, shops and pharmacies through a website and mobile app. Browse the menu, add items to your cart, choose your delivery address, pay online or in cash, and a local Tomato rider delivers to you — usually within 20–40 minutes.
Why choose Tomato.mx over Uber Eats or Rappi in Tulum?
Tomato.mx is built exclusively for Tulum. Our local riders know every hotel zone street and jungle road. We partner directly with the best local restaurants — many of which are not available on global apps. We offer better coverage across Tulum, faster delivery times, and bilingual customer support in English and Spanish.
Where does Tomato.mx deliver in Tulum?
We deliver across Tulum including the Hotel Zone (Zona Hotelera), downtown Tulum (Pueblo), Aldea Zama, La Veleta, Region 15, Riviera Tulum and surrounding neighbourhoods. Enter your address at checkout to confirm your delivery zone and estimated arrival time.
How long does delivery take with Tomato.mx?
Most orders arrive within 20–40 minutes. Exact timing depends on the restaurant's preparation time, your distance, and rider availability. You can track your order in real time on the Tomato.mx website or app.
What payment methods does Tomato.mx accept?
Tomato.mx accepts credit and debit cards (Visa, Mastercard) as well as cash on delivery. Choose your payment method at checkout. Card orders are confirmed instantly; cash is settled with the delivery rider on arrival.
Does Tomato.mx have a mobile app?
Yes. The Tomato.mx app is available on iOS and Android. You can also order directly from Tomato.mx on any browser — no app download required.
How can my restaurant or business join Tomato.mx?
Restaurants, shops and pharmacies in Tulum can apply to join through the Become a Partner page on Tomato.mx. We provide an online storefront, order management, marketing visibility and last-mile delivery. Contact the team via WhatsApp or email to get started.
Is Tomato.mx reliable for tourists visiting Tulum?
Tomato.mx has served over 200,000 customers and completed more than 1 million deliveries since 2018. The platform operates in English and Spanish, offers real-time order tracking, and provides support via WhatsApp and email. It is the most established local delivery service for tourists and residents in Tulum.